Terms and Conditions for Use of the SkillsLink Website, E-Learning LMS, and Purchase of Course Materials and Other Items
- Introduction
Welcome to SkillsLink. By accessing our website, e-learning platform, and shop, you agree to these Terms and Conditions. If you disagree with any of these terms, please refrain from using our services. - Use of the Website and LMS
Access: You are responsible for ensuring that all persons who access our website through your internet connection are aware of and comply with these terms.
Accounts: To access certain features of the website and LMS, you may need to create an account. You must treat your login information as confidential and not disclose it to any third party. You are responsible for all activities under your account.
Acceptable Use: You must not misuse the website or LMS. This includes, but is not limited to, introducing viruses, attempting to gain unauthorized access, or engaging in unlawful or fraudulent behavior. - Intellectual Property
Content Ownership: All content on SkillsLink, including text, graphics, logos, images, and the design, selection, and arrangement thereof, is owned by SkillsLink or its licensors and is protected by copyright and other intellectual property laws.
Use Restrictions: You may not copy, modify, reproduce, republish, or distribute any content without prior written consent from SkillsLink. - Purchases
Products and Services: SkillsLink offers various products and services for sale. We reserve the right to modify or discontinue any product at any time without notice.
Payment: Full payment is required for any purchase made on the SkillsLink website. Accepted payment methods will be specified during the order process.
Refunds and Returns: Refunds and returns will be handled as per our Refund Policy. Please review this policy before making purchases.
Quality Assurance: If any materials purchased do not get approved by the QCTO or SETA on the first round, SkillsLink commits to remediating the materials within one calendar month of receiving the SETA or QCTO evaluation report from the client. - Cancellations
Courses and Subscriptions: You can cancel any courses or subscriptions within 7 days of purchase unless you have already accessed or started the course. - White Label Licenses
All of SkillsLink Academy’s products are sold on a white-label license basis. This includes our QCTO and SETA accreditation-ready materials packages, our e-learning courses, and our LMS, which can be cloned to your own domain or sub-domain, or you can have your own landing page on our LMS.
White Label License Terms:- Rebranding Rights: The purchaser has the right to rebrand the materials with their own Corporate Identity (CI).
- Lifetime Use: The materials can be used for an unlimited number of students trained, with no time limit on usage.
- Free Updates: SkillsLink Academy will provide, free of charge, any future updates or revisions of the materials.
- Learning Support Aids: Such as PowerPoint presentations, tutorial videos and the like are not by default included in our materials packages and are sold separately. We do have specials from time to time when these are included free with the purchase of a white-label license.
- Custom Revisions: Providers may revise and re-contextualize the materials to suit their specific occupational context as needed.
- Intellectual Property: The intellectual property and copyright remain with SkillsLink Academy. The copyright clause, along with the SkillsLink logo, must not be removed from the inside cover section.
- No Resale: Purchasers may not sell or transfer the materials or their license to any third parties under any circumstances and must do everything in their power to protect the intellectual property of SkillsLink.
- User Content
Contributions: Users may post reviews, comments, and other content, provided it is not illegal, obscene, abusive, threatening, defamatory, or infringing on intellectual property rights.
Rights to Use: By posting content, you grant SkillsLink a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media. - Privacy Policy
Personal Information: All personal information you provide to us will be treated as confidential and used in accordance with our Privacy Policy and the South African Protection of Personal Information Act (POPIA) of 2013. SkillsLink will ensure compliance with POPIA by protecting against the unlawful collection, retention, dissemination, and use of personal information. Additionally, SkillsLink will adhere to the Promotion of Access to Information Act (PAIA), which provides the right of access to information held by private and public bodies. - Modifications to Terms
Changes to Terms: SkillsLink reserves the right to change these terms and conditions at any time. Following any changes, your continued use of the site signifies your acceptance of the new terms. - Disclaimer of Warranties
No Warranties: The SkillsLink website and services are provided on an ‘as is’ and ‘as available’ basis without any warranties, whether express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. - Limitation of Liability
Liability: SkillsLink will not be liable for any loss or damage arising from or in connection with your use of our website or purchase of our products, whether direct, indirect, incidental, punitive, or consequential. - Governing Law
Jurisdiction: These terms shall be governed by and construed in accordance with the laws of South Africa, where SkillsLink is registered, without regard to its conflict of law provisions. - Instructional Design Services
SkillsLink Academy offers Instructional Design services for traditional, blended, and e-learning accredited and non-accredited courses. Should you desire to keep the intellectual property of your course, we charge a set rate of R800 per credit for accredited courses or R800 per hour for non-accredited courses. Upon delivery of the first draft of the materials, clients are required to collate their review feedback into one review document that must be submitted to SkillsLink Academy within 5 business days of receipt of the materials. SkillsLink commits to only one revision based on this feedback, to a maximum of 16 hours of remediation time, and will complete the remediation within 10 business days of receiving the review feedback. Any additional reviews or time required will be billed at the standard instructional design rates. Terms of payment for all instructional design work is 100% upfront upon signing of a service level agreement that outlines the scope of work, timeframe and deliverables. Instructional Design and LMS Hosting Clause: If a client is quoted for a combined Instructional Design project, which includes both the development of e-learning courses and hosting on the SkillsLink Academy LMS, the instructional design component is often provided at a highly discounted rate. Consequently, the client agrees that they may not, under any circumstances, export, duplicate, or recreate their e-learning course on any alternative e-learning platform, whether free or premium. Additionally, the client may not terminate or withdraw from the commitment to host their course on the SkillsLink Academy LMS for the agreed duration. - White-Label Licenses and Cloning of the SkillsLink Academy LMS
Clients who use the SkillsLink Academy LMS to clone and white-label our courses or develop their own, either on our LMS or on their own cloned domain, will pay a fee of R89 per learner per month for an open seat on the LMS/Course. This is over and above any instructional design fees should SkillsLink be contracted to do this. - Contact Us
Assistance: For further questions or to resolve issues, please contact us at info@skillslink.co.za.
Thank you for choosing SkillsLink. We hope you find your experience enlightening and enriching.